Configuring Citrix ShareFile Connector

To include data from ShareFile in your IPRO case, configure the connector and create a Live Location in the IPRO Admin UI. Next, ensure all users are mapped by performing User Mapping. Complete the configuration process by creating Indexing and Archiving jobs to crawl and archive the source data.

Indexing is required to make data searchable. If you intend to search archived data, indexing must be performed. You can set up and run a File Indexing job prior to archiving, or configure a File Archiving job allowing for simultaneous indexing—see Configuring File Indexing and Configuring File Archiving.

When set up is complete, indexed and archived ShareFile content can be viewed, searched, and exported from IPRO Search.