Configuring Slack Indexing

NetGovern eDiscoverycases can include data sourced directly from Slack Enterprise. Indexing and Archiving jobs must be set up to process the data and make the Slack content available in NetGovern Search. To index Slack files, posts, and replies, you must create a Slack Index job in the NetGovern Admin UI.

Indexing must be performed prior to archiving in order to make the archived content searchable—see Configuring Slack Archiving.

The Slack Index agent will crawl files, posts, and replies across direct chats, group chats, and workspace channels. When indexed, the Slack Enterprise data becomes available and searchable in a NetGovern Search case—see IM Searches.

While NetGovern supports both Slack Enterprise and Slack Plus, only Slack Enterprise can be indexed.
It is not necessary to create a policy in NetGovern to guide this job.