Media Manager FAQs
Expand the options below to find the answers to our most common questions
about the Media Manager module.
How
do I create a Copy Station?
How
do I add attachment images to my media record?
How
do I process additional data from an existing piece of media?
When
processing additional data from an existing media, the option to scan
the drive is no longer available. Why?
Scanning can only be done prior to processing.
My
progress gauges are not making any progress. Why?
Usually, this is caused by the eCapture Worker being turned off. Contact your administrator to turn on the worker.
I
received a hard drive and would like to document a picture of the drive
– is there a way to do this in Media Manager?
Yes, in addition to logging details about the media,
a photo may be uploaded and attached to the media entry.
Will Media Manager process forensic
archives?
You can utilize Media Manager to
open and parse portions of the forensic file for processing. This
allows you to process only certain portions of the forensic image
without having to process everything which may not be needed.
Can I search based on the Media Manager fields (i.e. size, location, source type) within the Review module?
Related Topics
Overview: Media Manager
Understand the Media Manager Interface