Manage Password Handling Settings

The Password Handling page allows you to add a list of passwords to the case to unlock password-protected documents encountered while processing jobs. A password-protected document is defined as a document in which a prompt asks for a password on attempting to open the document in its native application. Otherwise, if the document can be opened and viewed in its native application, the document is not considered password protected.

Protected files are flagged in eCapture QC. Listed below are the different types of protected flags, which provide further insight into the level(s) of protection found within a file.

  • Protected - Document contains one or more of the following attributes

  • Protected_Document - Document is access protected and cannot be viewed without first entering a password

  • Protected_Content - Content within the document is protected; generally, the file can be viewed without a password

  • Protected_Functionality - Document can be viewed in read-only mode without a password

Manage Passwords

To manage password handling for a Processing case in OPEN DISCOVERY:

  1. Open Case Management and locate the Processing case whose password list you would like to modify.

  2. Click the hamburger icon corresponding to the needed case.

  3. From the menu that appears, select Case Settings. The work area opens with the Case Details tab already selected.

  4. Scroll down to the Password Handling card. Click the Manage Password Handling button.

  5. On the Password Handling page, add a list of passwords to the case to unlock password-protected documents encountered while processing jobs.

    • To add individual passwords:

      1. Click into the Known Passwords box.

      2. Enter a password and press Enter to go to the next line. Add only one password to each line and do not include delimiters. Repeat this step for each password that must be added to the list.

    • To load a pre-defined list of passwords:

      1. Click Load from file. The Open dialog box appears.

      2. Navigate to the password list.

      3. Click Open. The password lists loads.

  6. When finished, click the Save button in the top-right corner of the page. If you exit without saving, any changes you made will be lost.

    Note: You can discard any changes you have made by clicking the Cancel button in the top-right corner of the page or by exiting the page.


Related Topics

Manage Settings for a Processing Case

Manage Case Detail Settings