Correct Image File Path Problems

You can check and correct image file path information following the steps outlined below.

  1. Click next to the Image Path field.
  2. Check the volume and path information in the center portion of the tab as shown in the following figure.

  3. If needed, verify or document the complete path being used for the image file by right-clicking in the Image File field and selecting Copy Path, then pasting the path in a text or other file. The complete path and filename are included.

  4. Image path problems may occur in the following areas:

    Make corrections as listed in the following table:

    Issue

    Description

    Solution

    1

    Selected volume is wrong

    For a single document, select the correct volume from the Volume list.

    Tip: To see the change, you may need to click a different record, then click the record for which you made the change.

    To change the volume for several documents, or if the correct volume does not exist, see Validate File Paths and System Fields.

    2

    Volume path is wrong

    For a single volume, correct the volume’s path as follows:

    1. Define the correct path:
    2. Click .
    3. Navigate to and select the correct folder.
    4. Click OK.
    5. Click Set Volume Path.

      If several volume problems exist, correct them as explained in Validate File Paths and System Fields.

    3

    Defined path is wrong

    To correct the path within the volume location, see Validate File Paths and System Fields.

 

Related Topics

Overview: Processing Files

Ingest Native Files

Ingest Image Files