Manage Case Reports
Eclipse includes a variety of reports to assist with review tasks, administrative duties, and case oversight. Reports are presented in an easy-to-use table format.
This page contains the following content:
Case Reports
The following table lists case reports—note that some reports can be configured in Eclipse Administration. (Security can be set for any/all of the reports.):
Configure Standard Case Reports
Define or modify the content of eligible reports (listed in the previous table) as follows. If desired, open Eclipse and review the default contents of the reports before you modify them.
-
Get started:
-
Start Eclipse Administration and log in as an Eclipse administrator.
-
On the Case Management ribbon, select Case Management > Case Management.
-
In the Case Management screen, select the needed managing client and case.
-
-
Click the Reports tab. (If it is not visible, click
on
the right side of the window’s tabs.) -
Click
next
to a report to be edited and continue with the following steps. -
To add content to the report:
-
In the Edit Report dialog box, locate and select a needed item(s) (field, tag, and/or tag group as applicable) in the Available (left) list. Tips:
-
Scroll to see all available items.
-
To select multiple items, click an item name, then Shift+click or Ctrl+click additional items to choose a contiguous or non-contiguous set, respectively.
-
-
When items have been selected, click
. -
Repeat these steps if needed to add other items.
-
-
To remove content from a report:
-
In the Edit Report dialog box, locate and select an item to be removed (field, tag, and/or tag group as applicable) in the Selected (right) list.
Scroll to see all selected items.
To select multiple items, click an item name, then Shift+click or Ctrl+click additional items to choose a contiguous or non-contiguous set, respectively.
-
When items have been selected, click .
-
Repeat these steps if needed to remove other items.
-
-
When items to appear in the report have been finalized in the Selected column, organize them in a way to best meet the needs of your users. Items will be displayed left to right in Eclipse based on the top-to-bottom order specified here. To change the order:
-
In the Selected list, click an item to be reordered.
-
Click Up or Down until the item is in the desired location.
-
Repeat these steps to reorder other items.
-
-
When finished, click OK.
-
Repeat these steps for other reports to be configured.
-
Optional: Continue with report security (next procedure).
Secure Standard Case Reports
Reports will be available to all users assigned to
the case, as indicated by the open locks,
, on the
Eclipse Administration Reports tab.
To restrict a report to certain review groups:
-
Click the needed
button. -
Select the groups that should view the report, then click OK.
-
Repeat these steps to restrict other reports.
-
Explain reports to users and/or add applicable case instructions.
|
|
Tip: To make a reports available to all groups that are currently defined for the case, click Select All. The form will be unavailable for groups added after this selection (unless you add them). |