Eclipse Administration FAQs

OCR can be generated for multiple documents at a time through Eclipse Admin. Additionally, during the OPEN DISCOVERY Streaming process, you can choose to create OCR for documents that do not contain extractable text so that this is not a manual process you are having to perform once documents are loaded into Eclipse.

The supported formats are ASCII, PTF, PCF, TRN, and XML.

On average, the OPEN DISCOVERY throughput rate is 5GB / Hour which includes the copy process, metadata extraction, OCR, export and import into Eclipse.

Currently Eclipse only runs on Internet Explorer.

The analytics process does not require keywords for Clustering, but allows for any combination of keywords, phrases, or even entire documents for Categorization.

In order to achieve this, you can create a separate database with a subset of your data. Eclipse allows for easy movement of both records and work product between databases.

The viewer is Oracle’s Outside In (Stellant). As we migrate to HTML5, this will be changing in future releases.

The “Filter Field” attribute must be assigned to a field before it is eligible for use on a chart axis. 

A code name, serves as a primary organizer for one or more related cases, as a shortened version of a very long case name, or for any purpose that will help you organize and recognize cases across all OPEN DISCOVERY products.

Managing clients provide a basis for case organization and the relationship between cases and reviewers. For service providers, managing clients are the companies and firms with which the provider does business. For law firms, the firm itself is the managing client.  A secondary or subordinate client provides further level of identification. For law firms this may be the same as the managing client or may be the individual clients; for service providers, different secondary clients may also be appropriate. 

Yes, when creating or modifying an export series or set, you may choose the option to Export to Disk. 

Time zone offsets can be set in Eclipse Administration by using the Modify Case Option within Case Management. 

Yes, this can be accomplished by using coding form rules. 

Yes, you can do this by selecting the Import Production History option in the Eclipse Admin desktop application.

During the import phase in "Step 2: Load a Case Definition" where users are mapping fields from the load file to Eclipse Case fields, there is an option to modify the text path. Use this option to change the path to the correct location where data is currently stored on the network.

This largely depends on how many documents are expected in a case. Generally, the default of 10 indexes is fine, however, if the case will grow to a very large size, increasing this number can help with search performance.

Yes, changes made to the permission template at a case-level are also removed from the system-level Administration page.

The best/safest way to update native file paths would be to create an overlay load file, and then import this via Eclipse Admin desktop. Another option would be to use the search and replace function of mass action in Eclipse Web to modify the path.