Print Options Dialog Box

The Print Options dialog box lets you print messages in PDF format.

NOTE
To view your PDFs, you must have a PDF reader installed on your computer. If any attachments cannot be rendered, a page listing them will be included in the PDF file.

How to Access the Print Options Dialog Box

In the Document view, select an item and click Print.

Properties

Parameter	Description
Email Attachments	Includes any attachments appended to the message.
Audit File Information	Includes the history of the archived item, such as when it was archived, viewed, and printed.
Email Metadata	Includes the properties of the Email, such as the sender, recipient, (creation) date and time, subject, attachments, size, and so on.
IM Metadata	Includes the properties of the Instant Message, such as the sender, recipient, (creation) date and time, subject, attachments, size, and so on. Additional metadata collected includes: read receipts; who is joining and leaving the chat, channel, or group; the start and end time of chat or channel calls; if the IM is sent from automated workflows or bots; the data required for AI classification.
Page Header/Footer	Includes a header containing the name of the case and search tab, as well as a footer containing the page number on every page in the PDF file.
Highlight Search Terms	If you conducted a search prior to printing, all search terms found are highlighted in the PDF file, just as in the live search results.