Generating a List of Users

Knowing which users are accessing their archives is useful for resource planning and troubleshooting. You can obtain a snapshot of current/active user sessions or a historical view of past user sessions. You can also generate a list of all the users who have ever used the system. Both lists can be downloaded to a spreadsheet (.csv format) for further analysis.

You can obtain the following information about your users:

  • Host ID
  • Session ID
  • Username
  • Log in/ out date and time
  • Access method
  • Role (Administrator, Case Manager, Member, Reviewer)
  • Storage locations accessed
NOTE
Session logs expire according to the system-wide log purge policy.

How to Generate a List of Users Accessing IPRO Search

  • In Admin UI, click Services and select the Diagnostics tab.
  • Do one of the following:
  • To generate a list of current users, click List Sessions.
  • To generate a list of historical users, click Historical Session Logs.
  • A report is created containing all the user names of users who are currently accessing IPRO Search.
  • Information about the users is displayed in a table:
  • Click Download to place information in .csv format which you can save and access later.