Creating a Microsoft Exchange Service Account

If you use Microsoft Exchange, Exchange Online or Office 365, you must create an Exchange Service Account before deploying NetGovern Archive. You must know the UPN and Exchange alias for this account, and ensure that this account, and the archive servers are in an organizational unit (OU) which will exempt them from GPOs and password policy changes.

The service account must have an active mailbox in order for address book syncing (presented in a different step) to function correctly.