Configuring Slack Indexing

IPRO audits can include data sourced directly from Slack Enterprise. Indexing and Archiving jobs must be set up to process the data and make the Slack content available in IPRO Search. To index Slack files, posts, and replies, you must create a Slack Index job in the IPRO Admin UI.

IMPORTANT
Indexing must be performed prior to archiving in order to make the archived content searchable—see Configuring Slack Archiving.

The Slack Index agent will crawl files, posts, and replies across direct chats, group chats, and workspace channels. When indexed, the Slack Enterprise data becomes available and searchable in an IPRO Search audit—see IM Searches.

IMPORTANT
While IPRO supports both Slack Enterprise and Slack Plus, only Slack Enterprise can be indexed.
NOTE
It is not necessary to create a policy to guide this job.