Configuring Slack Indexing

With NetGovern, you can index files, posts, and replies in Slack Enterprise. To index the live content using NetGovern, you must create a Slack Index job in the NetGovern Admin UI. The Slack Index agent will crawl files, posts, and replies across direct chats, group chats, and workspace channels. When indexed, the Slack Enterprise data becomes available in a NetGovern Search audit—see IM Searches.

IMPORTANT
Indexing must be performed prior to archiving in order to make the archived content searchable—see Configuring Slack Archiving.
IMPORTANT
While NetGovern supports both Slack Enterprise and Slack Plus, only Slack Enterprise can be indexed.
NOTE
It is not necessary to create a policy in NetGovern to guide this job.