Updating a Support Ticket

Once you have created a support ticket, you can go back and update it if you have additional details, comments and instructions to add to the description that could help IPRO Support solve your issues. With more detail, your issues could be resolved quicker and more efficiently.

You can also submit an updated log, attach files and view the history of your support tickets.

You can view and update the details of an open ticket. Closed tickets cannot be viewed.