Configuring One-time Indexing for Archiving

Archived messages need to be indexed in order to be discovered by IPRO Search. When indexing is configured, the archived messages can be searched. The messages will be indexed according to the criteria and schedule you set in the following steps.

IMPORTANT
The recommended way to index is through the Archiving agent. The steps below apply only if you have a temporary need for indexes, and if your organization has chosen not to index upon archiving. You can also take these steps if you have lost indexes and need to re-create them.
  • Go to Archiving > Agents > Archive Indexing.
  • At the bottom-left of the License tab, click Create.
  • In the Create a Job dialog box, give the new job a name - for instance, "Archives" - and click Create.
  • TIP
    For consistency and as a best practice, give it the same name as the policy that you previously set and intend to use. Then append the name with the job frequency.
  • The new job is created and appears under Archive Indexing. Click on it.
  • Select the Criteria tab.
  • In the Criteria tab, Indexer Type is set to Archive Indexer.
  • You can choose different types of indexing. Recreate Indexes is useful in the event that you notice data is missing, possibly due to corruption. Incremental Indexing is the most typical kind of indexing and should be selected under most circumstances.
  • Select the Data Source. Click Change to find and select the correct location.
  • For archives, ensure that Attachments content is enabled. You can choose to exclude attachments when indexing xml-based jobs.
  • Use Process Failed Accounts in the event that you need to process only account that failed during the last job.
  • Click Save.
  • In the Job Settings tab, enter a Description.
  • Under Inherit Archive Settings, select the Archive job that the indexing will apply to.
  • Select the appropriate Schedule. To correspond to a daily archive job, a daily index job is recommended.
  • Select the Users. To index all user accounts, leave All users from location enabled.
  • To specify the accounts that will be indexed, disable the option All users from location and click Select to find the users to include.

  • To list users by ID Filter, enter the User ID Filter or click List Users to list all. You can also specify the Type.
  • To list users by SSV file, select List users from SSV file and ensure the correct SSV file path is entered.
  • Once listed, you can select the user(s) and click Add. When moved to the right-hand display, the user(s) are included.
  • Click Save.
  • On the Log Settings tab, enable the applicable log settings.
  • Use the Report tab to view job settings.