Create New Coding Forms
To create coding forms for a case:
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Open the Coding Forms window from Case Settings. For further instructions see Manage Review Case Settings.
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Click the
button to create a new coding form.
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Enter a Name for the form and complete the following steps as needed.
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Permissions: If the form should be restricted to certain user groups:
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Click the hyperlink Add/Remove Groups to open the Group Security dialog.
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Select needed groups and click OK.
Tip: To make a coding form available to all groups that are currently defined for the case, click Select All. The form will be unavailable for groups added after this selection (unless you add them).
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Fields: Select the fields to be displayed on the Record View pane:
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Expand the Fields section of the Coding Form configuration area.
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To select all fields, click
.
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To select individual fields, double-click the fields in the Available Fields list.
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To select multiple items, click a field name, then Shift+click or Ctrl+click additional fields to choose a contiguous or non-contiguous set, respectively. When needed fields have been selected, click
.
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Field order: When needed fields have been selected, organize them in a way to best meet your users’ needs:
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In the Selected Fields area, click a field to be reordered.
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Click Up or Down until the field is in the desired location.
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Repeat these steps to reorder other fields.
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Tags:
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Tag group order: When needed tags have been added, organize them in a way to best meet your users’ needs:
- In the Tags area, click a tag group to be reordered.
- Click
or
until the tag group is in the desired location.
- Repeat these steps to reorder other tag groups.
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Rules: See Define Coding Form Rules for details on setting rules as part of your coding form definition.
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When finished, click
.
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Repeat this procedure to configure other coding forms.
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