Add a Workbook in Case Story

You use workbooks to help you organize items in your case. You can add a workbook to a case using the Workbooks Explorer.

To add a workbook to a case from the Workbooks Explorer, follow the steps below:

  1. Click on the Workbooks icon.
  2. The Workbooks Explorer appears.

  3. On the Workbooks Explorer, click the Add button.
  4. The Add Workbook dialog appears.

  5. On the Add Workbook dialog:
    • Name – Enter the name for the new workbook.

    • Color – Select the workbook color.

  6. Click the Save button.

 

Related Topics

Edit a Workbook in Case Story

Remove a Workbook in Case Story